COVID-19 impact on Financial Aid Office

Updated: July 12, 2021

  • Starting July 19, 2021, the Office of Financial Aid will be open to students from 1:00 - 4:00, Monday - Friday for in-person service.  You can still contact us by phone, email, Zoom, mail, fax.
  • Have you heard about the new emergency broadband benefit?
  • The first emergency aid payments to students from the CRRSAA went out to students today, March 2, 2021.  If your request was approved we sent an email to your OSU email.  If you have submitted an emergency aid application but did not receive a payment, you do not need to submit another application.  We will be reviewing applications again on March 8, 2021 and sending out additional payments.
  • ***A note for federal student loan borrowers who are in repayment ***    The administrative forbearance due to COVID-19 and temporary 0% interest rate on loans was been extended at least through September 30th, 2021.
  • If you need to turn in documents to the Financial Aid Office, please use the secure document upload by signing into your Financial Aid Self-Service portal found in MyOregonState for the quickest processing time.  You can also fax your documents to 541-737-4494 if needed.
  • We know the financial aid process is challenging, especially now when we cannot meet in person.  Our goal is to provide you with excellent remote service.  Please connect with us if you are having trouble with the financial aid process. You may email us anytime at You can also ask our chatbot a variety of general questions about Financial Aid in the bottom right-hand corner of the page.
  • We are available by phone from 10 am to 4 pm, Monday through Friday. Our phone number is 541-737-2241. If you would like to meet with a financial aid advisor on Zoom, please call or email us to schedule an appointment.
  • If you are receiving a scholarship from an outside source, please mail those checks to the following address: Student Accounts, Oregon State University, PO Box 1086, Corvallis OR 97339. Be sure the scholarship administrator includes your name and student ID number on the check.
  • If you have had a significant reduction in income, that was not captured on your FAFSA, you may contact our office about the Special Conditions Appeal process. In some cases, the Special Conditions Appeal may be used by undergraduate students to update the FAFSA with new information that results in eligibility for need based aid. You may find more about the appeal process and requesting a preliminary review here:
  • While the national emergency status is in effect, The Department of Education is allowing flexibility to the return of Title IV funds requirement in some cases where a student withdraws due to COVID related circumstances. If you withdraw from OSU due to COVID related circumstances, we recommend contacting the Office of Financial Aid to find out if you may qualify for this flexibility.